Db789's Terms and Conditions

1 General Terms & Conditions

Db789 (hereinafter referred to as "we", "the platform", or "db789") is an internationally licensed online gaming service provider. These Terms and Conditions constitute a legally binding agreement between db789 and its users (hereinafter referred to as "members" or "players").

These Terms and Conditions are governed by Bangladeshi law and applicable international gaming regulations. db789 reserves the right to update its Terms and Conditions at any time. Continued use of the platform following any update constitutes acceptance of the revised terms.

All services available on db789 — including slots, Live Casino, Sports Betting, promotions, and others — are governed by these Terms and Conditions. These terms apply to any use of the platform's services.

2 Account Register

To open an account with db789, you must provide accurate and complete information. Submitting false details at registration is strictly prohibited and may result in account termination.

• Each person may only hold one account. If multiple accounts are created, all will be suspended.
• Members are responsible for keeping their account password confidential. Sharing or disclosing your password to anyone is strictly prohibited.
• The name, address, and ID details provided at registration must match the information submitted during KYC verification.
• Db789 may request a copy of your national ID or passport at any time for identity verification (KYC) purposes.
• Accounts may not be transferred or sold to any third party.

3 Age & Eligibility

Only individuals aged 18 or above may register for an account and play on db789. Use of the platform by minors is strictly prohibited.

For accounts suspected of age misrepresentation, db789 may request a national ID or birth registration certificate. The account may be temporarily suspended until age verification is complete.

The following individuals are not eligible to open an account on db789:

• Individuals under 18 years of age
• Residents of countries or regions where online gaming is prohibited by law
• Db789 employees and their immediate family members
• Individuals whose accounts have previously been closed by db789

4 Deposits & Payments

Deposits on db789 can be made via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Minimum deposit amounts may vary depending on the payment method selected.

• Deposited funds may only be used for gaming on db789.
• Deposits are generally non-refundable once completed.
• Deposits from third-party payment accounts are strictly prohibited — payments must be made from an account in your own name only.
• Db789 reserves the right to investigate suspicious payments and may temporarily suspend the relevant account if necessary.

5 Withdrawal Policy

To make a withdrawal from db789, members must have completed KYC verification. Withdrawal requests will not be processed without it.

• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawal funds will only be returned to the same payment method used for the original deposit.
• Wagering requirements must be met before withdrawing winnings derived from bonuses.
• Db789 may request additional verification documents for large withdrawal amounts.
• Daily withdrawal limits are determined by payment method and account level.

6 Bonuses & Promotions

Db789 offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which you should read carefully before accepting.

• The welcome bonus is available to new members only and can be claimed once.
• To withdraw bonus funds, the applicable wagering requirement (typically 10x–30x) must be completed.
• Multiple bonuses may not be used simultaneously unless explicitly permitted by the promotion's terms.
• Db789 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited.

7 Gaming Regulations

All games on db789 are conducted fairly and transparently. Our games are tested by third-party auditors and use a certified Random Number Generator (RNG).

• In the event of a technical error affecting a game result, db789 reserves the right to void that round.
• If a game is interrupted due to a lost internet connection, db789's server records will be considered the final and definitive record.
• Game rules and payout rates are subject to change at any time.
• In Live Casino games, the dealer's decision is final.
• For Sports Betting, official results or announcements from the relevant sporting authority will take precedence.

8 Prohibited Activities

The following activities are strictly prohibited on db789. Violations may result in permanent account closure and forfeiture of all funds:

• Creating multiple accounts or using another person's account
• Using bots, scripts, or automated software to play games
• Attempting to manipulate game outcomes
• Money laundering or transactions involving illegal funds
• Bonus abuse or collusion (coordinating with other players to defraud the platform)
• Attempting to hack or gain unauthorized access to db789's systems
• Harassing or engaging in offensive behavior toward other members

9 Account Closure & Suspension

Db789 reserves the right to temporarily suspend or permanently close any member's account for the following reasons:

• Consequences of Violating the Terms & Conditions
• If KYC verification fails or false information is provided
• If evidence of suspicious financial activity or fraud is found
• By order of a court or regulatory authority

Members may also voluntarily request account closure at any time. Any valid balance remaining in the account can be withdrawn in accordance with the standard withdrawal process.

10 Liability Limits

Db789 is committed to delivering the highest quality of service; however, our liability is limited in the following areas:

• If a game is interrupted due to internet connectivity issues
• Losses or damages caused by third-party software or technical issues
• Unauthorized account access resulting from the member's own negligence or sharing of their password
• Unexpected technical errors or server downtime

Db789 is committed to responsible gaming and is not liable for any financial or personal harm arising from gaming activity. Gaming is a form of entertainment — please play within your budget.

11 Changes to Terms & Conditions

Db789 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be notified via email or platform notification before any changes take effect.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree to the updated terms, you may request account closure.

12 Contact

If you have any questions about these Terms and Conditions or need clarification on any matter, please contact the db789 support team.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform
• Support Hours: 7 days a week, 24 hours a day